Support

At Lucky Treasure Casino, your gaming experience is our top priority. We've built a comprehensive support system designed to address any questions or concerns you might have, whenever they arise.

24/7 Live Chat Support

Our most popular support option is our round-the-clock live chat service. Our dedicated team of casino specialists is available day and night to assist you with immediate responses. Whether you're playing at dawn or midnight, help is just a click away with typical response times under 60 seconds.

Email Assistance

For more detailed inquiries, our support team is available via email at support@luckytreasure.com. We pride ourselves on responding to all email queries within 24 hours, often much faster. This option is perfect for sending screenshots or when you need a written record of your communication.

Extensive FAQ Section

Before reaching out, you might find your answer in our comprehensive FAQ section. We've compiled answers to the most common questions about account management, bonuses, payment methods, and gameplay issues. This self-service option gives you instant answers without any waiting.

Payment Specialists

Questions about deposits or withdrawals? Our payment specialists can guide you through transactions using any of our supported methods including Visa, MasterCard, American Express, Bitcoin, Litecoin, CASHlib, and eZeeWallet. They'll ensure your money moves securely and efficiently.

Game Support

Having trouble with one of our games from providers like Pragmatic Play, Betsoft, or Wazdan? Our technical support team can help troubleshoot any gameplay issues, explain game rules, or assist with any software-related concerns.

Bonus Assistance

Our bonus experts can clarify details about our welcome offer of 150% + 33 Free Spins, daily promotions, or any other special offers. They'll explain wagering requirements and help you make the most of your promotional opportunities.

Our Promise to You

Every member of our support team undergoes rigorous training on casino operations, payment processing, and customer service excellence. We measure our success by your satisfaction and quick resolution of any issues.

When you need help, we're ready to assist with patience, knowledge, and genuine care for your gaming experience. At Lucky Treasure Casino, you're never alone on your gaming journey.